Terms of service

Clear expectations for using ContractAhead.

The service

ContractAhead provides research reports derived from public records. Reports are informational sales intelligence, not legal or procurement advice, and do not guarantee that a solicitation is open, complete, current, or that you will receive an award. Verify each official source before acting.

Subscriptions and renewal

Subscriptions renew automatically at the disclosed monthly or annual interval until canceled. Plan allowances reset each billing period and unused reports do not roll over. You authorize Stripe to charge the payment method on file.

Cancellation and account closure

You may cancel renewal at any time. Service remains available through the paid period, then your reports and account data are deleted. Closing your account ends access and deletes account data immediately. These deletion actions cannot be reversed.

Refunds

Subscription fees are non-refundable except where required by law. If a paid report is materially defective because of a ContractAhead service error, contact support within seven days of delivery. We will repair or replace the report, restore the applicable allowance, or refund that report when repair is not reasonable.

Acceptable use

Do not misuse the service, attempt unauthorized access, overload systems, resell account access, or use report data unlawfully. Verify official sources before acting on a report.

Contact

ContractAhead is a Fireproof Studio LLC product. Questions may be sent to AWS@contractahead.com.